Return And exchange

At LAYAMUS, your satisfaction is our top priority. We want your shopping experience to be luxurious, seamless, and worry-free. If for any reason you’re not completely happy with your purchase, we offer a simple and fair return polic

You may request a return or exchange within 14 days of receiving your order, provided that the item is:

Unused and unopened.

In its original packaging and condition.

Accompanied by proof of purchase (order number or invoice).

For hygiene and safety reasons, some opened or used beauty items cannot be returned, such as:

Lipsticks

Foundations

Skincare products that have been opened

o start your return process, please contact us at: 📩 support@layamus.com Our customer care team will guide you through every step.

Once your returned item is received and inspected, you’ll be notified via email. Refunds will be processed to your original payment method within 7–10 business days (excluding shipping fees).

If you receive a damaged or incorrect product, we sincerely apologize and will replace it immediately at no extra cost.